However, Samsung has provided a solution (pages.samsung.com / ca / Samsung_Products / IT / Support / hotoFrame_Virus_XP P / Support_PhotoFrame_Virus_XP_EN.pdf) on 27 November, the five models and register the image frame that has been infected, SPF-75H, SPF -76H, SPF-85H, SPF-85P and SPF-105P. According to Samsung, batch photo frame driver CD contains software viruses in the Frame Manager, and this is the risk that the PC can be infected with a worm virus.
However, Samsung does not specify how the malware is in the CD or can be out of the quality control checks from Samsung. Amazon identify malware digital photo frame is a worm "W32.Sality.AE", the worm found by Symantec Corp.. Meanwhile, the security company McAfee Inc. and Trend Micro Inc. have found the same malware "W32/Sality" and "Troj_Agent.xoo" in Samsung's product. Symantec says that once pro-malware program is installed, then, at once akan download code 'evil', which directly attack the PC.
Amazon recommends that users who buy a Samsung photo frame must download and update the Frame Manager edition of Windows XP is a new site from Samsung. While for the digital photo frame versions of Vista are still not detected.